Privacy Policy

At Body Quench (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and share information when you use our website and services. By using our services, you agree to the collection and use of your information as described below.

We may collect personal and, where applicable, health-related information, including:

• Contact Information: Name, phone number, email address, and mailing address 
• Health Information: Information you provide through intake forms, questionnaires, or communications to support service eligibility and provider evaluation 
• Payment Information: Payments are processed through third-party providers; we do not store full payment details 
• Communications: Messages, forms, or inquiries you submit 
• Website Usage Data: IP address, browser type, pages visited, and interactions with our website

We may use your information to:

• Provide, manage, and improve our services 
• Facilitate evaluation by licensed medical providers and determine eligibility for services 
• Coordinate services provided in collaboration with third-party medical platforms, including telehealth services 
• Communicate with you regarding appointments, updates, or inquiries 
• Process transactions 
• Support customer service 
• Comply with legal and regulatory requirements

We may share your information with:

• Licensed Medical Providers: To facilitate evaluation, approval, and delivery of services 
• Telehealth and Medical Platform Partners (e.g., Hydreight): To support provider consultations, documentation, and service coordination 
• Service Providers: Payment processors, scheduling platforms, and other systems used to operate our business 
• Legal Authorities: When required to comply with applicable laws or legal processes 

We do not sell your personal information.

Certain services require evaluation by a licensed medical provider through a telehealth platform. By using our services, you consent to participate in telehealth consultations as required for eligibility and treatment approval. 

Body Quench provides wellness services in coordination with licensed medical providers. Any protected health information (PHI) collected as part of medical evaluations or treatment may be subject to applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Medical providers and telehealth platforms involved in your care are responsible for maintaining and protecting your health information in accordance with their own privacy practices.

We may use cookies and similar technologies to improve your experience and understand how our website is used.  

We may work with third-party partners, such as Google and Meta, to understand how our website is used and to provide advertising that may be relevant to you. These partners may use cookies or similar technologies to collect information about your interactions with our website and other online services. You can adjust your browser settings to manage cookies and tracking preferences.

We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no system can be guaranteed to be completely secure. 

Our services are not intended for children under the age of 15. We do not knowingly collect or maintain information from individuals under 15 years of age. Clients ages 15–17 may receive services with parental consent and approval from a licensed medical provider.

You may opt out of marketing communications at any time using the unsubscribe link in emails. You may also contact us to update or request deletion of your information where applicable. 

We may update this Privacy Notice from time to time. Updates will be posted on this page with the revised effective date. 

All feedback, comments, requests for technical support, and other communications relating to the Sites and our data collection and processing activities should be directed to: mybodyquench@gmail.com.

Last updated: July 14, 2026